Services

Support Coordination and Connection Services in WA

Felix SCC helps participants and families across Western Australia, Australia implement NDIS plans through Support Coordination and Connection Services — coordinating the plan and connecting you to suitable providers. We are not a support-worker or personal-care agency.

NDIS Provider Number 4050175178
What we offer

Coordination and connection — clearly scoped

What Felix SCC does (and what other providers do) so referrals stay clear.

Support Coordination and Connection Services

Help understanding and implementing the NDIS plan, shortlisting and connecting to suitable providers, tracking goals, troubleshooting service gaps, and navigating changes when life shifts. This is our core service across Western Australia.

Who it’s for Participants and families in WA who want a trusted coordinator — not a roster of support workers from us.

Provider and mainstream connection

We research, shortlist, and help you engage NDIS providers and mainstream services (for example daily living, community participation, therapy, or other funded supports). Those organisations deliver the hands-on support; we make sure the connections fit your goals and preferences.

Who it’s for People who need the right providers found and linked — not Felix SCC staff attending as support workers.

Capacity building & plan literacy

Support to build skills in choice and control: understanding the plan, using the NDIS portal where relevant, preparing for meetings, and advocating for yourself with providers and the Agency.

Who it’s for Participants who want to grow independence in navigating the system.

Family & carer partnership

We include families and carers in the coordination conversation — explaining options, reducing overwhelm, and aligning everyone around the participant’s goals — while keeping decision-making with the participant wherever possible.

Who it’s for Families and carers across Western Australia who want clarity and a reliable coordination partner.

What we do not provide

Felix SCC does not supply support workers, personal care shifts, SIL staffing, or other direct “core supports” delivery. If your plan needs those services, we help you connect to appropriate providers as part of Support Coordination and Connection Services.

Need workers? Ask us — we will help you find and onboard a suitable provider.

Getting started

How referrals work

A simple path from first message to Support Coordination and Connection Services in WA.

Enquire

Reach out with a plan, referral, or question — participants, families, or practitioners welcome anywhere in Western Australia.

Conversation

We listen to goals, circumstances, and what good Support Coordination and Connection Services look like for the person.

Coordinate & connect

We agree next steps, connect suitable providers where needed, and stay in touch as the plan unfolds.

Start a conversation

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