Felix SCC helps with Support Coordination and Connection Services.
We want to hear if something is good.
We want to hear if something is wrong.
You can complain
A complaint means you tell us you are unhappy.
You will not get less help if you complain.
Someone can help you complain. This can be family, a friend, or an advocate.
How to tell us
Send an email to:
Or use the contact page.
Tell us:
- what happened
- when it happened
- what you want us to do
What we will do
- We will say we got your message in 2 business days.
- We will try to fix it in 21 days.
- If it takes longer, we will tell you.
You can also tell the NDIS Commission
You can call the NDIS Quality and Safeguards Commission.
Phone: 1800 035 544
Website: ndiscommission.gov.au
You do not have to talk to us first.
If you are in danger now
Call 000.
See also emergency contacts and safeguarding.